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Imágenes del Perú

III International Tourism, Hospitality & Gastronomy Congress

Digital Transformation and
Sustainable Development

Fecha
October 27th and 28th 2022

The school of Hospitality Management, Tourism and Gastronomy of Universidad San Ignacio de Loyola, organizes the III International Tourism, Hospitality & Gastronomy Congress, which is carried out with a prospective vision of digital transformation and sustainable development, assessing the possibilities of socio - economic and environmental growth, on the tourism and gastronomy industry.

This 100% virtual congress will provide a space for dialogue, reflection and dissemination of knowledge and experiences related to innovation and technology, culture, sustainability, and governance. This event brings together experts, researchers, academics, and professionals from the sector at an international, national and regional level.

The papers accepted will be part of the book and conference proceeding of III International Tourism, Hospitality & Gastronomy Congress: Digital Transformation and Sustainable Development, published on CEUR.

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Publication
and indexing

The papers accepted will be part of the book and conference proceeding of III International Tourism, Hospitality & Gastronomy Congress: Digital Transformation and Sustainable Development, published on CEUR.

Selected papers will be invited to present their full version to be published in the special issue of the journal:

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Theme and Topics

Theme
and Topics

Submissions are welcome, but not limited to, the following areas:

Main topics:

  • Digital transformation
  • Innovation of products, services and tourist experiences
  • Tourism marketing
  • Gastronomy routes
  • Innovation in the food industry
  • Food design
  • New technologies in tourism, gastronomy and hospitality
  • Hotel innovation
  • Smart tourism destinations
  • New digital tools in the hospitality industry
  • Smart tourism solutions (software)
  • Social media
  • Artificial intelligence
  • Virtual and/or augmented reality in tourism
  • Dark kitchens
  • Web engineering
  • Mobile development for tourism and hotel promotion.

Main topics:

  • Circular economy in tourism
  • Social responsibility
  • Sustainability of tourist destinations
  • Sustainable waste management in tourism markets
  • Gastronomy 360°
  • Local food and community
  • Sustainable hotel management (green hotels)
  • Climate change & sustainable cities.
  • Environmental Certifications and Labels (Green certifications)
  • Engineering applications development
  • GIS applications
  • Mobile applications for sustainability

Main topics:

  • Tourism planning & development
  • Tourism product and service innovation
  • Policies for tourism development
  • Protected natural areas
  • Tourism governance challenges
  • Public-private partnership: Policies for the promotion of gastronomy
  • Management of tourist destinations
  • Creation and development of a tourist brand
  • International cooperation in tourism
  • IT in tourism
  • Information & Communication Technologies
  • Software engineering

Main topics:

  • Cultural heritage
  • Gastronomy tourism and trends
  • Museums and interpretation centers of cultural and natural heritage
  • Cultural identity
  • Socioeconomic valorization of cultural landscapes
  • Local development
  • Food anthropology
  • Environmental education and tourist interpretation of heritage
  • Interculturality for sustainable development
  • Virtual and augmented reality-oriented to the dissemination of culture
  • Mobile applications for culture
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Keynote Speakers

Dr. Juan Ignacio Pulido Fernández

Dr. Juan Ignacio Pulido Fernández


  • - University Professor
  • - Director of the Tourism Analysis and Innovation Laboratory (LAInnTUR)
  • - Director of the Chair of Interior Tourism at the University of Jaén
  • - Coordinator of the Master’s Degree in Sustainable Tourism Planning and Management

University of Jaen, Spain

Dr. Kandappan Balasubramanian

Dr. Kandappan Balasubramanian


  • - Associate Professor - School of Hospitality, Tourism and Events
  • - Associate Director - Human Capital Development of the Centre for Research and Innovation in Tourism (CRiT)
  • - Faculty of Social Sciences and Leisure Management

Taylor’s University, Malasya

Dr. Willy Legrand

Dr. Willy Legrand


  • - Professor
  • - Senior Convention Director at ITB Berlin Convention
  • - Co-Host: HospitalityNet’s at World Panel on Sustainability in Hospitality
  • - Department of Hospitality, Tourism and Event Management

IU International University of Applied Sciences, Germany

Dra. Paola Lohmann

Dra. Paola Lohmann


  • - Doctor in Tourism - University of Aveiro, Portugal
  • - Master in Management - Fundação Getulio Vargas
  • - Professional Degree in Tourism - Universidade Federal Fluminens

University of Aveiro, Portugal

Dra. Clara Inés Sánchez Arciniegas

Dra. Clara Inés Sánchez Arciniegas


  • - PhD in Political Studies
  • - Research Support Unit Coordinator
  • - Research Professor at the School of Tourism and Hotel Business Administration

Universidad Externado de Colombia

Dra. Maria del Pilar Leal Londoño

Dra. Maria del Pilar Leal Londoño


  • - Doctor in Geography, Territorial Planning and Environmental Management
  • - Professor and researcher in gastronomic tourism and wine tourism
  • - Director and Coordinator of Masters and Postgraduate courses at CETT, Barcelona School of Tourism, Hospitality & Gastronomy,

Universidad de Barcelona, España

Mg. Angélica Camargo Sierra

Mg. Angélica Camargo Sierra


  • - Doctor in Social Studies and Master in Urban Management
  • - President of the Colombian Association of Regional Urban Researchers
  • - Research professor at the Universidad Externado de Colombia

Universidad Externado de Colombia

Committees

General Coordinator


  • Sandra Zubieta Zamudio

Directive Committee


  • Martin Santivañez Vivanco
  • Ramiro Salas Bravo
  • Ana Maria Muñoz Jauregui
  • José Sotomayor Muñoz
  • José Valdizán Ayala

Local Committee


  • Rosse Esparza Huamanchumo
  • Michele Barton Carmen
  • Paolo Tejada Pinto
  • Martín Cárdenas Jarama
  • Nancy Guillén Rojas
  • Miluska Llaque del Carpio
  • Brenda Villar Ortíz
  • Giannina Ferreyros Verme
  • Rosa Longa Lopez
  • Klinge Orlando Villalba Condori
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Scientific Committee

Albert A. Barreda
- Missouri State University, United States of America
Alejandra Beatriz Lliteras
- UNLP, Facultad de Informática, LIFIA. & CICPBA, Argentina
Alejandro Cruzata
- Universidad San Ignacio de Loyola, Peru
Aman Yadav
- Universidad de Michigan, United States of America
Ángel Fidalgo
- Universidad Politécnica de Madrid, Spain
Antoni Granollers
- Universidad de Lleida, Spain
Antonio Silva Sprock
- Universidad Central de Venezuela
Arturo Moquillaza
- Pontificia Universidad Católica del Perú, Peru
August Climent-Ferrer
- La Salle Campus Barcelona - Ramon Llull University, Spain
Azeneth Patino
- Laval University, Canada
Benoît Mougenot
- Universidad San Ignacio de Loyola, Peru
Carina González-González
- Universidad de La Laguna, Spain
Christian Viñan Mereci
- Universidad Técnica Particular de Loja, Ecuador
Ciro Bazán Navarro-
- Universidad San Ignacio de Loyola, Peru
Claudia Gil Arroyo
- Rutgers University, United States of America
Daniel Francisco Celís Sosa
- Universidad Las Palmas de Gran Canaria, Spain
Danny C. Barbery Montoya
- Universidad Espíritu Santo, Ecuador
Diego Torres
- UNLP, LIFIA, Argentina
Eda Gurel
- Bilkent University, Turkey
Enkeleda Lulaj
- University Haxhi Zeka, Kosovo
Francisco García Peñalvo
- GRIAL- Universidad de Salamanca, Spain
Hanh Pham
- Vietnam Women´s Academy, Vietnam
Héctor Cardona Reyes
- Centro de Investigación en Matemáticas A.C., Mexico
Huizilopoztli Luna-García
- Universidad Autónoma de Zacatecas, Mexico
Ismar Frango
- Universidade Presbiteriana Mackenzie, Brazil
Ivan Best Cuba
- Universidad San Ignacio de Loyola, Peru
Jadwiga Berbeka
- Cracow University; Poland
Jaime Muñoz
- Universidad Autónoma de Aguascalientes, Mexico
Jhon T. Bowen
- University of Houston, United States of America
Jonathon Day
- Purdue University, United States of America
José Álvarez-García
- Universidad de Extremadura, Cáceres, Spain
Juan González Calleros
- Benemérita Universidad Autónoma de Puebla, Mexico
Juan Ignacio Pulido Fernández
- Universidad de Jaén, Spain
Julio Guerra
- University of Pittsburgh, United States of America
Kandappan Balasubramanian
- Taylor’s University, Malasya
Klinge Orlando Villalba Condori
- Universidad Católica de Santa María, Peru
Luis Santillán
- Universidad San Ignacio de Loyola, Peru
Lung-Hsiang Wong
- NIE-Singapur
María de la Cruz del Río-Rama
- Universidad de Vigo - Ourense, España
María Popescu
- Carol I National Defence University, Rumania
Marisol Chango Cañaveral
- Universidad Técnica Particular de Loja, Ecuador
Metin Kozak
- Kadir Has University, Turkey
Moisés Simancas Cruz
- Universidad de la Laguna, Spain
Muhammet Kesgin
- Rochester Institute of Technology, United States of America
Nguyen-Thinh Le
- Humboldt-Universität zu Berlin, Germany
Pablo Torres-Carrión
- Universidad Técnica Particular de Loja, Ecuador
Pedro Shiguihara Juarez
- Universidad San Ignacio de Loyola, Peru
Petra Barisic
- University of Zagreb, Croatia
Raquel Huete Nieves
- Universidad de Alicante, Spain
Ricardo D. Hernández Rojas
- Universidad de Córdoba, Spain
Roberto Araya
- CIAE Universidad de Chile, Chile
Rosanna Costaguta
- Universidad Nacional de Santiago del Estero, Argentina
Sandor G. Lukacs de Pereny
- ESAN Graduate School of Business, Peru
Sandra Cano
- Pontifica Universidad Católica de Valparaíso, Chile
Sandra Sotomayor
- Universidad San Ignacio de Loyola, Peru
Sanjay Nadkarni
- The Emirates Academy of Hospitality Management, United Arab Emirates
Turner Lam
- National Tsing Hua University, Taiwan
Vanessa Agredo Delgado
- Unicauca, Colombia
Willy Legrand
- IU International University of Applied Sciences, Germany
Yenny Mendez
- Universidad Mayor, Chile
Albert A. Barreda - (Missouri State University, United States of America)
Alejandra Beatriz Lliteras - (UNLP, Facultad de Informática, LIFIA. & CICPBA, Argentina)
Alejandro Cruzata - (Universidad San Ignacio de Loyola, Peru)
Aman Yadav - (Universidad de Michigan, United States of America)
Ángel Fidalgo - (Universidad Politécnica de Madrid, Spain)
Antoni Granollers - (Universidad de Lleida, Spain)
Antonio Silva Sprock - (Universidad Central de Venezuela)
Arturo Moquillaza - (Pontificia Universidad Católica del Perú, Peru)
August Climent-Ferrer - (La Salle Campus Barcelona - Ramon Llull University, Spain)
Azeneth Patino - (Laval University, Canada)
Benoît Mougenot - (Universidad San Ignacio de Loyola, Peru)
Carina González-González - (Universidad de La Laguna, Spain)
Christian Viñan Mereci - (Universidad Técnica Particular de Loja, Ecuador)
Ciro Bazán Navarro- - (Universidad San Ignacio de Loyola, Peru)
Claudia Gil Arroyo - (Rutgers University, United States of America)
Daniel Francisco Celís Sosa - (Universidad Las Palmas de Gran Canaria, Spain)
Danny C. Barbery Montoya - (Universidad Espíritu Santo, Ecuador)
Diego Torres - (UNLP, LIFIA, Argentina)
Eda Gurel - (Bilkent University, Turkey)
Enkeleda Lulaj - (University Haxhi Zeka, Kosovo)
Francisco García Peñalvo - (GRIAL- Universidad de Salamanca, Spain)
Hanh Pham - (Vietnam Women´s Academy, Vietnam)
Héctor Cardona Reyes - (Centro de Investigación en Matemáticas A.C., Mexico)
Huizilopoztli Luna-García - (Universidad Autónoma de Zacatecas, Mexico)
Ismar Frango - (Universidade Presbiteriana Mackenzie, Brazil)
Ivan Best Cuba - (Universidad San Ignacio de Loyola, Peru)
Jadwiga Berbeka - (Cracow University; Poland)
Jaime Muñoz - (Universidad Autónoma de Aguascalientes, Mexico)
Jhon T. Bowen - (University of Houston, United States of America)
Jonathon Day - (Purdue University, United States of America)
José Álvarez-García - (Universidad de Extremadura, Cáceres, Spain)
Juan González Calleros - (Benemérita Universidad Autónoma de Puebla, Mexico)
Juan Ignacio Pulido Fernández - (Universidad de Jaén, Spain)
Julio Guerra - (University of Pittsburgh, United States of America)
Kandappan Balasubramanian - (Taylor’s University, Malasya)
Klinge Orlando Villalba Condori - (Universidad Católica de Santa María, Peru)
Luis Santillán - (Universidad San Ignacio de Loyola, Peru)
Lung-Hsiang Wong - (NIE-Singapur)
María de la Cruz del Río-Rama - (Universidad de Vigo - Ourense, España)
María Popescu - (Carol I National Defence University, Rumania)
Marisol Chango Cañaveral - (Universidad Técnica Particular de Loja, Ecuador)
Metin Kozak - (Kadir Has University, Turkey)
Moisés Simancas Cruz - (Universidad de la Laguna, Spain)
Muhammet Kesgin - (Rochester Institute of Technology, United States of America)
Nguyen-Thinh Le - (Humboldt-Universität zu Berlin, Germany)
Pablo Torres-Carrión - (Universidad Técnica Particular de Loja, Ecuador)
Pedro Shiguihara Juarez - (Universidad San Ignacio de Loyola, Peru)
Petra Barisic - (University of Zagreb, Croatia)
Raquel Huete Nieves - (Universidad de Alicante, Spain)
Ricardo D. Hernández Rojas - (Universidad de Córdoba, Spain)
Roberto Araya - (CIAE Universidad de Chile, Chile)
Rosanna Costaguta - (Universidad Nacional de Santiago del Estero, Argentina)
Sandor G. Lukacs de Pereny - (ESAN Graduate School of Business, Peru)
Sandra Cano - (Pontifica Universidad Católica de Valparaíso, Chile)
Sandra Sotomayor - (Universidad San Ignacio de Loyola, Peru)
Sanjay Nadkarni - (The Emirates Academy of Hospitality Management, United Arab Emirates)
Turner Lam - (National Tsing Hua University, Taiwan)
Vanessa Agredo Delgado - (Unicauca, Colombia)
Willy Legrand - (IU International University of Applied Sciences, Germany)
Yenny Mendez - (Universidad Mayor, Chile)
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Editors

PhD in Computer Science from the Universidad Juarez Autonoma de Tabasco. He has experience in mobile applications, web engineering, video game design, and virtual reality. Since 2019 he is a CONACYT Catedrático commissioned to the Center for Research in Mathematics at the Zacatecas Unit. Additionally, he is a member of the National System of Researchers of CONACYT at level 2. His research areas are Human Machine Interaction, Software Engineering, Interactive Environments, and virtual reality applied to health and education.

PhD in Computer Science from the Polytechnic University of Madrid (UPM). Member of the research group Cátedra de Mejora de Procesos Software en el Espacio Iberoamericano (MPSEI) and the software engineering group of CIMAT. He is a member of the scientific committee of several conferences. He has published several technical articles on topics related to project management, multi-model environments, quality models and standards, and related topics in outsourcing environments. In addition, he is part of the official Spanish translation team of the book CMMI-DEV v1.2 and 1.3, versions recognized by the prestigious Software Engineering Institute (SEI) of Carnegie Mellon University. As a researcher, his areas of interest are multi-model environments, software project management, quality models and standards (CMMI, ISO, TSP, PSP, etc.), agile methodologies, metrics, process improvement in outsourcing environments, traditional development environments, and information assurance. He is certified in CMMI and ISO 20000.

PhD in Tourism Management and Planning from the University of Vigo (Spain). He is currently a lecturer and researcher in the Department of Financial Economics and Accounting at the Faculty of Business, Finance and Tourism of the University of Extremadura, Cáceres (Spain). Official Master in Business Innovation and Entrepreneurship (University of Vigo) and Executive MBA in Business Administration and Management (Caixa Nova Business School). Degree in Veterinary Medicine from the University of León, specialising in Animal Production and Agricultural Economics Castilla y León, León (Spain), and Diploma in Health from the National School of Health (Spain). Author of numerous research articles indexed in international and national journals, book chapters and book editor with Springer, Routledge and IGI-Global, as well as guest editor of national and international indexed journals. His main research topics are economics, business and tourism, quality management systems, regional development, sustainable entrepreneurship, sustainability and teaching innovation.

PhD in Business Management from the University of Vigo (Spain). She is currently associate professor and researcher in the Department of Business Organisation and Marketing at the University of Vigo. Author of numerous research articles indexed in national and international journals, book chapters and book editor with Springer, Routledge and IGI-Global and guest editor of national and international indexed journals. Her publications and collaborations in research projects related to business and tourism are numerous in her professional career. Her main research topics are: Business, Economics and Tourism, Quality Management Systems, Regional Development, Sustainable Entrepreneurship, Sustainability and Teaching Innovation.

PhD in Education, Master in Tourism and Hotel Business Management and MBA - Master in Business Management and International Relations. She is currently a research professor at the San Ignacio de Loyola University, Lima, Peru and Coordinator of the Gastronomy and Culinary Art Research Group. He has published books and scientific articles in journals indexed in Scopus and WoS. Experience in university academic management and in the business sector, he has worked in the development of projects with rural communities and in the management of scientific projects. His main research topics are: Tourism, Ecotourism, Sustainable Local Development and Gastronomy.

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Previous events

Previous
events

The School of Hospitality, Tourism and Gastronomy Management, within its objective of training future professionals with a vision of sustainability and innovation in the sector; it has developed the 1st and 2nd International Congress on Tourism, Hospitality and Gastronomy Industry; being the first referents at the national level.

The School of Hospitality, Tourism and Gastronomy Management, within the USIL International Relations Department, organized the "1st International Tourism, Hospitality and Gastronomy Congress: Reinvention in a New Reality" on November 5 and 6, 2020.

The event brought together leading professionals in the sector at a national and international level, from 13 countries, who participated in conferences, discussions, panels and case tables, sharing their appreciations, tools and strategies related to innovation, technology, big data and the new customer experience in the new reality in tourism.

The thematic axes of this congress were: innovation, technology and big data; and new customer experience.

The objective has been to disseminate knowledge about the current and future development of the tourism, hotel and gastronomy industry, towards students and professionals in the sector, to set a pattern on how to face and succeed in the new reality of tourism. This virtual event was attended by 678 attendees.

Among the prominent guests that we have in this great event we had the former Minister of Foreign Trade and Tourism - Mrs. Rocio Barrios, and the founding presidents of the prestigious San Ignacio de Loyola University - Mr. Raúl Diez Canseco Terry and Mrs. Luciana De La Fuente.

Among the great national and international experts who participated in this great event we find:

  • Kaye Chon (Hong Kong) - Dean of School and chair professor of Hotel and Tourism Management at the Hong Kong Polytechnic University
  • Charles Michel (Colombia) - Food educator and innovation consultant for networks of public initiatives
  • Rafael Ansón (Spain) - Honorary President of the World Wine Tourism Organization (OMET)
  • Arnaldo Nardone (Uruguay) - Ambassador and director of MICE of OMET
  • José Antonio Vidal (Spain) - Founder, President & CEO of the OMET Academy
  • Pablo Singerman (Argentina) - Latam Director of OMET
  • Carlos Vogeler (Spain) - OMET Ambassador, Director, THR Innovative Tourism Advisors
  • Jorge Espinoza (Chile) - Management of the public entity Turismo de O´Higgins (Sernatur)
  • Morena Pérez (Mexico) - Professor at the ESDAI-Universidad Panamericana
  • Ana Maldonado (Ecuador) - Dean of the Faculty of Hospitality of the UIDE University
  • Dayana Barriga (Peru) - Director of the USIL Nutrition and Dietetics Program
  • Jesús Hernández (Spain) - CEO of A04Media
  • Jullissa Rocca (Peru) - Tourism Market Intelligence Specialist at PromPerú
  • Diego Arbulú (Peru) - CEO & founder of Turismoi
  • Ian Molanphy (Chile) - Account director of Americas Online, Technology and Sales at Saber Corporation
  • Rocco Bova (Italy) - General manager of Chablé Yucatán
  • Juan Corvinos (Spain) - Vice President Development Latin America & Caribbean at Hilton
  • Hugo Densenzani (Chile) - CEO of Intursa, Grupo Libertador
  • Cihan Cobanoglu (United States) - McKibbon Endowed Chair & Director of M3 Center for Hospitality Technology and Innovation University of South Florida
  • Natalia Bayona (Colombia) - Director of Innovation, Digital Transformation and Investments at World Tourism Organization
  • Luis Torres (Peru) - Executive President of Promperú
  • Gilberto Salcedo (Colombia) - Vice President of Tourism ProColombia
  • Cinta Massó (Spain) - Sales Director for Spain and Latam at The Hotels Network
  • Lynn Mora (Peru) - Founder of Travelecto
  • Javier Moreno (Chile) - Market manager Mexico & Latam at myHotel
  • Roaldo Hilario (Peru) - Chef and CEO of PassionFoods
  • Arturo Larotta (Peru) - CEO of QuickPack Peru
  • Martín Cárdenas (Peru) - Chef and director of the Culinary Art program at USILSitara
  • Ahmed (United Arab Emirates) - Cluster senior Sales manager at Jumeirah Group
  • Christian Arteaga (Peru) - Founder and director of Smart Tourism & Hospitality Consulting
  • Juan Carlos Verme (Peru) - Founder and CEO of Civitano
  • Christophe Le Chevallier (Chile) - Founding partner of Kunapak
  • Jeff Hickman (United States) - Manager, Disney College & Int´l Recruitment at Walt Disney World.

All professionals and students dedicated to tourism participated in an event that will provide the keys to the sector for future projects. At the 2nd International Tourism & Hospitality Congress, attendees discovered how to manage smart tourist destinations that integrate the value chain in a sustainable way and based on new technologies. This great event took place on October 21th and 22th, 2021.

The thematic axes of the congress were: investments in tourism, proposals to promote the sector; digital transformation, technology trends to create smart cities and; sustainability, which describes the importance of respect for the environment in tourist destinations.

International-class experts taught how to provide unforgettable experiences to different types of tourists.

Among the prominent panelists were the presence of:

  • Sanjay Nadkarni - Director of Research & Innovation at the Emirates Academy of Hospitality Management
  • Federico De Arteaga – Director of the JB José Cuervo Group
  • Dr. Albert Salman – President of Green Destinations Foundation
  • Dr. Sergio Moreno - Deputy Minister of Tourism of the Government of the Canary Islands (Spain). Co-director of International Relations of the UNESCO Chair of Tourism and Sustainable Economic Development of the University of Las Palmas de Gran Canaria (Spain)
  • Dr. Jonathon Day - Associate professor at Purdue´s School of Hospitality and Tourism Management (United States)
  • CP Gonzalo La Rosa - Executive Director of the Cities of the Future Institute
  • Mg. Gladys Rodríguez - In charge of Smart Tourist Destinations of PROMPERU
  • Ing. Maricé Salvador - Director of the Center for Eco-efficiency and Social Responsibility of the GEA Group
  • Dr. Ignacio Sariego - Director of the Cantabria Tourism Observatory at the Altamira Tourism School (Spain)
  • Mg. Aileen Ocampo - Investment partner Gazel & Ocampo
  • Dr. Kandappan Balasubramanian - Associate Professor from the School of Hospitality, Tourism and Events in the Faculty of Social Sciences and Leisure Management at Taylor´s University (United States)
  • Mg. Patricia Boo - Regional Director of Central and South America of STR
  • Mg. Miguel Ángel Figueroa - Investment Principal in Innovation, Investments and Digital Transformation at World Tourism Organization (UNWTO)
  • Mg. Mariano Carrizo - CEO of SFC Worldwide
  • Dr. José Francisco Melenez - Assistant researcher at University of Surrey (United Kingdom)
  • Mg. Claudia Bustinza - Assurance Manager at Global Sustainable Tourism Council (GSTC)
  • Dr. Ulrike Gretzel - Senior Research Fellow, Center for Public Relations. Journalism at University of Southern California (United States)
  • Dr. Cihan Cobanoglu - Interim Dean of School of Hospitality and Tourism Management. Director of M3 Center at University of South Florida (United States)
  • Ing. Gabriel Martorell - Director of Sustainability America at Iberostar Group.
  • Christian Arteaga - Director of Smart Tourism & Hospitality Consulting
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Sponsors:

Participating Universities